FAQ
Real answers for real businesses – fast, clear, and built for growth.
FAQ
FAQ – Frequently Asked Questions
Have a question? You’re not alone. Here are the answers our clients ask most – clear, helpful,
and tailored for SMBs.
Our dispatch team is trained to respond immediately. We offer 1–2 hour deliveries in central
zones and same-day delivery for legal, medical, or high-priority materials. Compliance officers ensure that all regulations are met.
Yes. Our Field Engineers and Technical Consultants visit client sites for diagnostics, system
installations, and maintenance—tailored to the SMB scale.
Our Onboarding Specialists walk SMB clients through every step—system setup, team training, and usage tips—so they can hit the ground running without IT headaches.
Yes. Our SMB-friendly platform offers full visibility—track deliveries, open support tickets, and monitor service usage in real-time.
Absolutely. Our partnerships team tailors secure workflows and documentation support that meet industry standards.
Our Customer Success team stays involved—offering ongoing guidance, system optimization, and personal check-ins.
Yes. Our solutions are modular. You can add users, features, or service areas without starting from scratch.
Yes. Our BI Analysts provide dashboards and insights to help you optimize efficiency and identify growth points.
We have a real-time dispatch system, trained agents, and flexible courier partnerships to respond instantly.
We work with legal offices, logistics firms, clinics, agencies, service providers, and many others—especially those needing quick, human-centered service.
Our social media managers craft content, schedule posts, engage with followers, and analyze performance—so SMBs can build meaningful online connections with minimal effort.
Yes. Our localization experts specialize in Middle Eastern Arabic and adapt every message to fit tone, context, and dialect—especially for marketing, legal, and public-facing content.
Our civil engineers and road consultants support small-scale construction with structural planning, permit prep, and sustainable design—all tailored for small businesses and local
authorities.
Yes. Our HR Generalists help SMBs handle everything from employee onboarding and contract compliance to attendance and performance tracking—without the need for a full internal HR team.
Yes. We specialize in targeted recruitment for specialized roles—like legal couriers, sustainability engineers, or bilingual marketers—using sourcing tools and professional networks.
